Returns & Exchanges
At Bel Furniture, we want you to be completely satisfied with your home purchase. If your new furniture doesn't perfectly fit your space, we offer a straightforward return and exchange process within 3 days of delivery for most items.
Return Process
- 1.Initiate Your Request
Contact our customer service team or visit your local Bel Furniture showroom within 72 hours of receiving your items to start the return authorization process.
- 2.Prepare Item for Inspection
Ensure all furniture remains in original, unassembled condition with all packaging materials and tags attached to qualify for a full refund or exchange.
- 3.Schedule Pickup or Drop-off
Coordinate with our logistics team to schedule a professional furniture pickup or bring smaller items back to the original point of purchase.
- 4.Receive Refund or Credit
Once our warehouse inspects and approves the returned merchandise, we will issue a refund to your original payment method, minus applicable restocking and delivery fees.